Case Management
Keep your appeals organized with case profiles, document management, and timeline tracking.
Case Profiles
A Case Profile is a structured record of your appeal that helps the AI understand your case context and provides quick access to key information.
Creating a Case Profile
- Open the Case Organizer from the sidebar (folder icon)
- Click New Case Profile
- Fill in the case details
- Click Save
Case Profile Fields
Claimant Information
Injury Details
Claim Information
Tip: The more complete your case profile, the better the AI can assist you. It uses this context to provide more relevant research and suggestions.
Document Organization
Keep your case documents organized for easy access and AI context:
Recommended Folder Structure
π Smith v. WorkSafe 2025/ βββ π Medical Records/ β βββ initial-diagnosis.pdf β βββ specialist-report.pdf β βββ treatment-history.pdf βββ π Evidence/ β βββ incident-report.pdf β βββ witness-statements/ β βββ photos/ βββ π Correspondence/ β βββ denial-letter.pdf β βββ employer-communications/ βββ π Drafts/ β βββ appeal-letter.docx β βββ timeline.md βββ π Research/ β βββ relevant-cases.md βββ case-profile.json
Supported File Types
- Documents β .docx, .pdf, .md, .txt
- Images β .jpg, .png, .gif (for photos of injuries, workplace, etc.)
- Data β .json, .csv (for structured case data)
Timeline Management
Track important dates and deadlines for your appeal:
Adding Timeline Events
- Open the Case Profile
- Navigate to the Timeline tab
- Click Add Event
- Enter the date, description, and event type
- Save the event
Linking Documents
Associate documents with your case profile for quick access and AI context:
- In the Case Organizer, select your case profile
- Click Link Documents
- Select files from your workspace
- Optionally add tags or categories
Linked documents will be available to the AI when you ask questions about your case, providing it with the context it needs to give relevant answers.
Using Case Context in Chat
When you have an active case profile, the AI can use it for context:
"Based on my case, what are the strongest grounds for appeal?"
β AI will reference your case profile details
"Draft an introduction paragraph for my appeal letter"
β AI will use claimant info and injury details
"What evidence do I need to counter the denial reason?"
β AI will analyze the stated denial reason
Best Practices
Keep Profiles Updated
Update your case profile as new information becomes availableβnew evidence, medical records, or correspondence.
Track All Deadlines
Enter all deadlines immediately. Missing a filing deadline can be fatal to your appeal.
Organize by Type
Group documents by type (medical, evidence, correspondence) for easier navigation.
Use Descriptive Names
Name files clearly: 'dr-smith-specialist-report-2025-03-15.pdf' is better than 'scan001.pdf'.